In the aforementioned API, we decided to include the customer’s expected e-Wallet. In this way, existing tools at Alamar Foods and future products can easily be integrated with the newly developed functionality.
It took the RWM team of developers around 3 months to put together a basic version of the feature. In addition to the API, we created a basic
admin panel
In a later stage of cooperation, we began expanding the e-Wallet with additional capabilities. Our work included, among others, a feature that allows restaurant owners to generate promotional coupons. With such a marketing option, the user can use the coupon he receives and apply the discount applicable to his order. Another improvement we are working on is the streamlining of the Customer Service functionality. In case of any inconvenience, the user will be able to seamlessly contact the service and describe the problem occurring. The Customer Service department, upon receiving the request, can then quickly process it and decide, for example, whether the customer should be compensated for the e-Wallet funds.